BUSINESS and SOCIAL PROTOCOL PROGRAMS
DESIGNED TO MEET YOUR NEEDS

Just Ask Joy will come to you!

The following business and social protocol seminars can be conducted in your own conference room or in the venue of your choice.

Stairway to Success

…How to Be a Star Performer in the Business Arena

Competition in the business arena is fierce and companies are now looking for persons who can handle themselves at a trade show as well as in a business meeting or at the computer. Participants learn to "outclass the competition" with protocol intelligence — the ultimate business tool.

Topics include: How to Make an Entrance and Work the Room – Introducing Yourself and Others – Responding to Introductions – The Art of Handshaking – Forms of Address – Eye Contact – Body Language – How to Remember Names – Conversation Skills – Business Meeting Protocol – Business Card Protocol – Handling Cantankerous Customers. 

Finessing the Business Meal

…How to Feel Comfortable in Any Dining Situation

A business meeting is oftentimes conducted over a meal and many men and women find themselves grappling with the decision of which fork or knife to use instead of concentrating on the business at hand. Gain the assurance and self-confidence needed to conduct business over an elaborate meal during this comprehensive dining seminar.

Topics include: Effective Business Entertaining – Host, Hostess, and Guest Duties – Silverware Savvy – Navigating the Place Setting – Body Language at the Table – Handling Accidents – Napkin Etiquette – Seating Etiquette – Eating Various Foods – Toasting – Forms of Service – Table Conversation – American and Continental Styles of Eating – The Dos and Don'ts of Dining.

The Art of Working a Room

…How To Improve Your Mingle-Ability 

A majority of executives break out into sweat thinking about meeting and making conversation with new acquaintances. According to the Shyness Research Institute, 88 percent of men and women feel shy at some point. The study reveals that nothing is more frightening to many people than small talk with a stranger. Companies are looking for persons who can network effectively and adapt to a variety of social and business situations. Learn the art of listening and conversation and gain the self-confidence to work a room and bring in new business and maintain existing clients with ease.

Topics include: How To Make An Entrance – How To Gracefully End A Conversation – Small Talk Made Easy – Remembering Names – The Art of Handshaking – Introducing Yourself and Others – The Dos and Don'ts of Working A Room. 

Techno-Etiquette for Today

…How To Communicate Effectively In The Digital Age 

Technology can be a blessing and a curse. We are inundated with so many communication tools –electronic mail, instant messaging, text messaging, teleconferencing, postal mail, interoffice mail, voice mail, faxes, and the list goes on. Often we sacrifice face-to-face interaction for expediency. This lack of "connectedness" can cause communication breakdowns and produce stress. This informative seminar addresses the caveats associated with modern technology and offers solutions to help executives communicate more effectively and eliminate some of the most common, yet costly, mistakes.

Topics include: Cell Phones, PDA, Texting, Instant Messaging, E-mailing, Speakerphone Protocol – Answering Machine and Voice Mail Protocol – Video Conferencing. 

Going Global

…How To Become A World-Class Competitor In The International Arena

In order to establish a relationship that will foster goodwill, knowledge of international protocol is indispensable in today's global economy. Going Global is an interactive discussion of cultural traditions, expectations, and needs of international executives coupled with an array of practical tips on cross-cultural communication.

Topics include: Pre-Meeting Strategy - Rank and Status - Forms of Address - Business Introductions - Eye Contact - Handshaking Customs - Communication Styles - Body Language - Impress Clients and Counterparts by Knowing Their Culture - Gestures That Are Offensive in Certain Cultures - High and Low-Context Cultures - Effective Gift Giving - Corporate Culture and Clothing.

Dress For Success 

…How to Turn Your First Impression into a Lasting Impression

First impressions are instant and long lasting. Fifty-five percent of a first impression is determined by the way we are dressed and groomed. Improve your appearance immediately by learning to make positive and appropriate wardrobe choices.
Topics include: Tips and Fauxpas -  International Dress – Accessorizing - Business Dress vs. Business Casual - Formal Wear - Fabulous Fabrics - Color Combinations Travel Wardrobe - Quality and Style. 

Just Ask Joy also works closely with clients to customize programs designed to achieve their specific needs and requirements.         
Listed below you will find other types of programs offered:

• Dining Etiquette
• Meeting Etiquette
• Job Interview Etiquette
• Social Event Etiquette
• Christmas and Holiday Etiquette
• Correspondence and Writing Etiquette
• Wedding Etiquette
• Teen Etiquette
• Princess Protocol